The Communication Book

A must read for any aspiring executives looking to improve their professional communication skills.’
Gordon Tobin, Head of Global Sales University, LinkedIn
Unlock your communication potential and create lasting, transformative change.
The Communication Book is a straightforward, practical and expert guide to the secrets of great communication for all the important scenarios you face in business today.

Emma provides practical techniques to help you:

• Plan and prepare – Focus on what you want to say and how you’re going to say it.
• Know your listener – Understand what they want and what they’re thinking
• Keep in control – Learn the secrets to feeling confident and managing your reactions.

Each chapter is filled with examples and exercises for you to complete that are designed to cultivate self-awareness, reflection and growth, and therefore empower and enhance your communication process.